Return Policy
Last updated: 27 Nov 2025
Thank you for shopping at Weddingghar.com
Please read our Return & Exchange Policy carefully before placing an order.
Return Policy
- We do not accept returns for any orders once they are placed.
- Customised or made-to-order products are strictly non-returnable and non-refundable.
- We do not offer refunds once the order has entered processing or production.
Exchange Policy
- We only offer exchanges if the product delivered is damaged, defective, or incorrect.
To request an exchange:
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You must contact us within 24 hours of delivery.
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The product must be unused, unworn, and in its original packaging.
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Exchanges are allowed only for the same product (no size/style/color changes unless applicable).
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In case of a valid exchange request:
- We will provide the return shipping instructions.
- Once the returned item is received and inspected, a replacement will be dispatched.
- Wedding Ghar reserves the right to approve or deny exchange requests after inspection.
Customised Products
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Customised or made-to-order items cannot be returned, cancelled, or exchanged at any stage.
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For customised orders, the courier will attempt delivery twice.
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If delivery fails due to wrong address, no response, or customer unavailability, and the order returns to us (RTO):
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We will reship it once at no extra cost.
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If the order returns again, the customer must pay the shipping charges for the next delivery attempt.
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Shipping Policy
- Standard delivery time: 3–12 business days.
- Delivery may take longer during peak seasons or due to unavoidable delays.
- Tracking details will be shared once your order is shipped.
Cancellation Policy
- Orders cannot be cancelled once placed, as we begin processing immediately after confirmation.
- If you still wish to cancel, you must email us within a very short time frame after placing the order.
- Cancellation requests are considered only if the order has not entered processing or production.
- Once the order is processed or dispatched, cancellation is no longer possible.
- No refunds or partial refunds are issued for cancelled, delayed, or modified orders.
- Customised or made-to-order items are not eligible for cancellation.
If you are still unclear or need further assistance, feel free to contact us: